Frequently asked Questions

Frequently asked Questions

How can I pay for goods purchased at ProHid.lv?

- You can pay in cash or by bank transfer in ProHid.lv online shop.

How much does shipping cost if I buy car bulbs?

- Online shop ProHid.lv offers five ways of delivery: get the goods in our shop, delivery to Omniva parcels and at your door! The method of delivery depends on the speed of delivery, the price and the size and weight of the item.

I found a discount code on my ProHid.lv profile on social networks, but it doesn't work. Why?

- When posting a discount code (on facebook.com profiles or newsletters, etc.), we always provide information on the expiry date of the discount code, the number of times it can be used by one buyer, and any product range limitations. If you find that the discount code you received does not work, first check the terms of use. If you think all is well, please contact us. Please note that the discount code can be used only if you are a registered ProHid.lv customer.

Why register as a ProHid.lv customer?

-Signing up gives you different amenities:

sign up only once, the next time you make a purchase you won't have to enter any more data! keep track of your order! review your order history! get our best deals first! you can use the discount code!

I want to return the car bulbs I bought last week, but they are not suited to my needs. What should I do?

- According to the legislation of the Republic of Latvia, goods purchased in online stores may be returned to the seller within 14 days from the date of purchase. See see "Right of withdrawal".

Are the products purchased at ProHid.lv a warranty?

- Of course! All goods purchased at ProHid.lv have a 24-month warranty.

Can I order online in the morning and go for a purchase to your customer service center in Jelgava, Dobele highway 45 in the afternoon? - If you have received an email that your order is ready then yes.

Otherwise you will come in vain because your order is not ready yet.

I am unable to place an order online. What should I do?

- Call ProHid.lv Service Center by phone: +371 25155410 or +371 25155411 during business hours or write to us.

Our specialists will help you to place an order or answer your questions.

I would like to receive ProHid.lv great deals and discount codes. What should I do?

- Become a Registered ProHid.lv Online User or use the sign up option on our website - there is a bar at the top of the page where you have to enter your name, email address, phone number.